Dell Recruitment for Technician Technical Support | Dell Recruitment 2020 | Dell Bangalore Vacancy | Dell Bangalore Recruitment
Dell Recruitment 2020– Dell technologies released notification regarding the Technician recruitment 2020. And invites the candidates for the post of Technician Technical Support for Any Degree graduates at Bangalore Office. Although, all the interesting and eligible candidates for the posts can also read full notification carefully. All the details regarding the post is given below as well. For example- eligibility criteria, age limit, official website, number of vacancies etc.
|POST NAME||Technician Technical Support|
|QUALIFICATION REQUIRED||Any degree,Good Knowledge of PC Hardware/Software for desktop & portable systems,|
Any relevant Certification/Qualification
Skills required in candidates are as follows:
- First-rate customer focus, phone etiquette and work ethic.
- Excellent communications skills.
- Graduate Fresher to 4 years of relevant work experience required.
- Undergrad with 1 year of relevant work experience required.
- Should be willing to work in shifts in a 24 x7 work environment.
- Should be residing within Transport Boundaries.
- Ability to handle stressful situations.
- Goal/Career oriented and self-motivated.
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Responsibilities of candidates
- Provide first level Support on Dell supplied products and/or peripherals
- Assign incidents in line with documented guidelines and procedures
- Demonstrate good judgment in analyzing information to make routine decisions.
- Handle inbound calls, emails, and web interface to support existing and new customers.
- Learn Dell Technologies products & services and should be able to identify how these products and services align to customer needs.
- Be compliant and adhere to process design as per the management decision.
- Cooperate and collaborate with colleagues, cross- functionally, to support the technical solution process.
- Understand the administrative and operational requirements of the job.
- Clearly and concisely log and track details of solutions provided to resolve customer issues while maintaining and updating customer database
How to apply ?
All interested and eligible candidates can apply for Technician Technical Support position online by the following link as soon as possible.