CDK Global Off Campus Drive
CDK Global Off Campus Drive

CDK Global Off Campus Drive 2021 | BCA/BCS/MCS/MCA | 2022 Batch | Last Date: 28 May 2021. CDK Global hiring candidates for the role of Client Technical Analyst for the Pune location. The complete details about CDK Global Recruitment Drive 2021 as follows.

Job DesignationClient Technical Analyst(12 Month Intern)
Qualification BCA/BCS/MCS/MCA
SalaryRs 15000/Month
Job LocationPune
Online Test DateAnnounced later
Last Date28 May 2021

Eligibility Criteria:-

  • 2022 BATCH- BCA,BCS,MCS and MCA, 60% throughout Academics is mandatory.
  • Fresher/Experienced with a willingness to work in a technical customer service environment
  • Experience with Microsoft Office products and SQ

CDK Global Off Campus ; Requirements:-

  • Strong written and verbal English language skills
  • Ability and willingness to communicate via phone and email with U.S. team members
  • Strong organizational skills
  • Problem-solving ability
  • Reliability
  • Solid technical aptitude skills

Position Responsibilities and Essential Functions

  • Perform data aggregation set-ups and troubleshoot failed data processes as assigned. These issues can range from the simplest to very complex
  • Communicate effectively with automotive dealership personnel or data providers via phone and email
  • Create case logs, record information, establish resolution time, follow-up on issues, and escalate complex issues
  • Guide dealers through resolution of technical issues
  • Provide world-class customer support
  • Apply intuitive problem-solving skills and document the knowledge
  • Work in a team environment, assisting team members when necessary
  • Work in an environment with competing priorities
  • Flexible to work in US shifts( 6 PM to 3 AM )

To Apply: Click here


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