CDK Global Off Campus Drive 2021 | BCA/BCS/MCS/MCA | 2022 Batch | Last Date: 28 May 2021. CDK Global hiring candidates for the role of Client Technical Analyst for the Pune location. The complete details about CDK Global Recruitment Drive 2021 as follows.
| Job Designation | Client Technical Analyst(12 Month Intern) |
| Qualification | BCA/BCS/MCS/MCA |
| Batch | 2021 |
| Experience | Freshers |
| Salary | Rs 15000/Month |
| Job Location | Pune |
| Online Test Date | Announced later |
| Last Date | 28 May 2021 |
Eligibility Criteria:-
- 2022 BATCH- BCA,BCS,MCS and MCA, 60% throughout Academics is mandatory.
- Fresher/Experienced with a willingness to work in a technical customer service environment
- Experience with Microsoft Office products and SQ
CDK Global Off Campus ; Requirements:-
- Strong written and verbal English language skills
- Ability and willingness to communicate via phone and email with U.S. team members
- Strong organizational skills
- Problem-solving ability
- Reliability
- Solid technical aptitude skills
Position Responsibilities and Essential Functions
- Perform data aggregation set-ups and troubleshoot failed data processes as assigned. These issues can range from the simplest to very complex
- Communicate effectively with automotive dealership personnel or data providers via phone and email
- Create case logs, record information, establish resolution time, follow-up on issues, and escalate complex issues
- Guide dealers through resolution of technical issues
- Provide world-class customer support
- Apply intuitive problem-solving skills and document the knowledge
- Work in a team environment, assisting team members when necessary
- Work in an environment with competing priorities
- Flexible to work in US shifts( 6 PM to 3 AM )
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