Medplus Off Campus Drive 2022 | Any Degree , 19 February 2022 | Apply Now. MedPlus will be recruiting graduate candidates off campus. Candidates who complete BE / B.Tech, ME / M.Tech, MCA, or any degree branch are eligible to apply. Here you can find MedPlus address, interview date, eligibility details, interview syllabus, selection process, application links, and application procedure details below.
About The Company
Our Company was founded in 2006 by Gangadi Madhukar Reddy, our Managing Director and Chief Executive Officer, with the vision to set up a trusted pharmacy retail brand that offers genuine medicines and delivers better value to the customer by reducing inefficiencies in the supply chain using technology.
The founder, Managing Director and Chief Executive Officer of our Company, Gangadi Madhukar Reddy, both a doctor and an entrepreneur, plays an instrumental role in the strategic direction and growth of our business. Our Company’s shareholders include marquee investors, including Lavender Rose, belonging to the Warburg Pincus group, and affiliates of Premji Invest, and we maintain strong corporate governance and internal controls.
| Company Name | Medplus |
| Name of Post | Customer Care Associate |
| No Of Post | 50 |
| Who Can Apply | Any Graduate |
| Which Batch Students Eligible | 2020/2021 Batch |
| Job Location | Hyderabad |
| Salary | Rs 2.4 LPA |
| Application Mode | Online |
| Last Date To Apply | 17/02/2022 |
| Official Website | www.medplusindia.com |
Medplus Off Campus Drive ; Job Description
- Answering to the customer queries professionally by following the set standards & call ethics and provide all the required information & solutions for the problems that they are facing with purchased products or services.
- Route the customer’s calls to the appropriate departments for further assistance and escalate the important calls where the customer’s query needs senior assistance.
- Entering the call and customer information in the appropriate forms and databases & prepare the call logs by capturing all the important information about the attended call.
- Marinating call reports and following up the customers whenever required to assist them further with call centre products and services.
- Attend to inbound & outbound calls to assist customers with specific queries and also help building customers interest in products and services that are offered by the organization.
- Revising the process and keeping themselves upto date with any new changes in process and ensure FTR.
- Customer calls are to be followed up with clerical jobs including updating records, checking issues status with various departments.
- Must ensure customer satisfaction both for internal and external customers.
- Must possess a good understanding capability for interpreting customers needs and also provide solutions to customers within companies policies.
- Use effective approach for handling telephone tasks such as unintentional disconnections, interruptions and so on.
- Exhibit the right attitude when answering calls and always maintain patience to achieve good customer satisfaction.
- Maintain punctuality, shift adherence & maintain high work ethics in office.
Selection Process
- Aptitude Written Test Online
- Group Discussion
- Technical Interview
- HR Interview
Evaluation Process:
- Date of Written Test is 19-Feb-22.
- Based on the applications received, candidates will be shortlisted for the written test and they will be informed via email/sms latest by 17-Feb-22.
- Shortlisted candidates based on the performance in the exam will need to attend for the final personal interview round, on the same day of examination. The details will be announced at the Exam Venue.
- Written test will comprise of Multiple choice questions covering Quantitative aptitude, logical Reasoning and Reading comprehension.
- Candidates must bring their resume and any govt issued photo id proof (Aadhaar / Passport / PAN/ Driving license etc)for appearing for the exam.
- Based on the performance in the exam, shortlisted candidates will be called for final personal interview round as follows:
- Hyderabad: Final interview will be conducted on the same day after the written test.
- Bhubaneswar, Nagpur, Visakhapatnam, Vijayawada: Post written test, shortlisted candidates will receive an Online interview schedule within 48 hours.
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